Showing and filtering Cancelled and on Hold Orders
Introduced in version 2.0.0.27
If a customer wants to cancel an order you can select the order and select the cancel option (either use the Edit->Cancel Order menu option or use the right mouse button and select the Cancel Order option). Cancelled orders have a no entry icon (
).
If a customer wants to cancel an order you can select the order and select the cancel option (either use the Edit->Cancel Order menu option or use the right mouse button and select the Cancel Order option). Cancelled orders have a no entry icon (
).If you need to hold an order while checks are made, you can select the Hold option. To do this, select the Edit->Hold Order menu option or use the right mouse button on an order and select the Hold Order menu option.Held orders have a question mark icon (
).
).Once an order has been shipped you can't Hold or Cancel an order.
You can use the Status filter to only show cancelled and held orders or not to show them.
For information use the following link:
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