I have lost my Integrated Label licence key, What do I do?

I have lost my Integrated Label licence key, What do I do?

If you have lost your original Integrated Label licence, you can request a licence reminder by raising a ticket in the support desk.
 
If you need a licence for integrated label software, you can request this here:
 
 
 
For a reminder you should log into your support account before sending a ticket. For details how to do this see the link below.

Click here for help loging into your support site.

If you do not already have a support account see the link below for details on how to set one up.

Click here for help setting up a support account.

You should go to the Integrated label support site to create a ticket. Click the link below to open the support site.

Integrated Label Support Site

You should create a new ticket by clicking Submit a Ticket, this is circled below.

Select Integrated Labels Question and then I would like a copy of my software licence to be sent to me. This is shown below.
 
 
Once this is selected click Next. This will open the form shown below. Enter your details in the form including Name, Order number, Email etc. 
 
 
Add a subject and a message to the ticket.
 

Finally you need to complete the CAPTCHA verification, this is a security check we run to prevent automated submissions from overloading our website.

You fill this in by typing the characters you see with no spaces between each character. An example of this is shown below.

Then click Submit.

You will then see a message that says, 'We have received your request and our team will get back to you shortly. You can log in to the helpdesk to review the status of your request, or check your email for further updates.'

 

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