Emailiing
How to connect your email account to One Stop Order Processing
You can configure how email is sent. You can choose whether to use your MAPI client, for example, Microsoft Outlook, Outlook Express or Eudora, or an SMTP server. Using an SMTP server allows faster email sending and gives you the choice of sending ...
How to add a logo to your emails
You may want to add your company logo to the emails that you send from One Stop Order Processing to your customers. To include your logo in your emails follow the steps below. Add your logo to the [%LOGO%] printing field. Go to Tools>Options. Select ...
When emails have not been sent can I display nothing rather than No (easier to see who has been sent to)?
You can change any of the details displayed by using a combination of the custom fields and macros. To display a space in the email sent field rather than No use the following approach: 1. Amend the current fields being display (select the ...
Is it possible to email the tracking number to a customer?
If you are looking to email the tracking number to customers, there are various ways this can be done. 1. If you are using UKMail you can use the invoice number to provide tracking on couriers own site. There are UKMail views that provide the ...
How do you edit the emails One Stop Order Processing sends to customers?
To open the email menu click Tools->Options and click the Email tab. Select the email template from the list under Email Templates: then select Edit as seen below. This will open the menu where you can edit the content of the email template you ...
What macros can I use in an email?
Macros within emails You can use macros within emails by putting a #!# around the macro. All the data field macros can be used as well. A full list of these is available at the link below: List of macros These can be used to display different values ...
How to set up a new email template on One Stop Order Processing
One Stop Order Processing allows you to change the content and format of the emails you send. Each email has a template file. You can edit the emails that are supplied with the system and you can add new ones. You may want to set up a new email ...
How to edit an email in One Stop Order Processing
One Stop Order Processing allows you to change the content and format of the emails you send. Each email has a template file. You can edit the emails that are supplied with the system and you can add new ones. You can choose if you want emails to be ...
How to send customized emails to customers
You can send individual emails tailored to each customer's order by using macros within the email template. For example, ---------------------------------------------------------------- Dear [%INV_CUST_NAME%], Your order has been shipped with ...
How to display different logos in emails for different sales channels
The best approach is to use an embedded macro in the html email text. To be easily read in emails, it is best to reference a logo on a website. For example, the following will display a different logo for Ebay, Amazon and your own eCommerce website ...
How to manually send an email in One Stop Order Processing.
This guide will show you how to send an email manually send an Email in One Stop Order Processing. This is ideal if occasionally you have to send emails such as payment reminders, returns forms etc to customers. Click here to find out how to send ...
Sending emails from different email address' in One Stop Order Processing
This feature is available in the Professional, Premium and Managed subscriptions of One Stop Order Processing. Adding the Printing Fields - 1. Click Options (The button with the 2 gears 2. Click on the Printing Fields tab 3.Click Add 4. Select ...
How to attach a PDF to an email within One Stop Order Processing.
The following article explains how you can attach reports such as invoices to emails within One Stop Order Processing in a PDF format. This will be especially useful for Amazon emails as they no longer except attachments in a .HTML format causing ...
Sending Emails with Invoices, Packing Lists, Purchase Orders and more with One Stop Order Processing
This guide shows you how to email reports such as Invoices, Packing lists and Purchase orders within One Stop Order Processing. These are generated in either HTML or PDF format and are sent as attachments. This feature is available in Professional, ...
Can I send emails from different Email Addresses in One Stop Order Processing?
Can I send emails from different Email Addresses in One Stop Order Processing? This feature is available in the Professional, Premium and Managed subscriptions of One Stop Order Processing. This new feature added in version 38 of the software allows ...
Popular Articles
How to get Amazon IOSS order numbers
Whether you are using Lite, Professional, Premium or Enterprise One Stop Order Processing, you will need to update the Amazon Order Reports. You need to the ioss-number field to the Amazon Reports. To add this do the following: 1 Logon to Amazon ...
How to Download your Amazon FBA Orders
The following guide explains how to download your Amazon FBA Orders into One Stop Order Processing- This feature is available in the Lite, Professional, Premium and Managed subscriptions of One Stop Order Processing. How to Download your Amazon FBA ...
How to enable to Amazon B2B feature in One Stop Order Processing
The following guide explains how to enable the Amazon B2B feature in One Stop Order Processing. This feature is available in the Lite, Professional, Premium and Managed subscriptions of One Stop Order Processing. The following instructions explain ...
How to move One Stop Order Processing to a new PC.
You may need to move your copy of One Stop Order Processing to a new if you get a new PC, the following instructions show you how to do this. You will also need to contact the support team and inform them of the PC name that you are moving from so ...
How to change name of order types on orders (and main screen)
If you want to change the name of order types to a different name (for example change OSOP to MyShop) you should do the following: 1. Locate the file IL_Types.ini. (This is installed into C:\OSOP\Main). 2. Amend the text after the Import= text. For ...