When there is a communications issue with One Stop Order Processing contacting the Ebay website One Stop Order Processing can return an error 46. If you receive this error if you check the following:
1 Your Ebay token has not expired. If you edit the relevant Ebay import (click on Edit button in the Import dialog) and check the Expiry date of your Ebay token. If this has expired, click on the Setup One Stop Order Processing with Ebay button).
2 your internet connection is working correctly. Make sure you can access the Ebay website from an Internet Browser (e.g. Chrome).
3 Ebay is working correctly. If you check with Ebay to make sure that their website is working correctly.
4 One Stop Order Processing has not been blocked by your anti-virus software or firewall
5 If you are still having issues if you create a ticket and send in your c:\osop\main\MoleLog.txt file to One Stop Order Processing Support (click
here)