Can I create refunds in One Stop Order Processing?

The following guide explains how to create refunds in One Stop Order Processing.

This feature is available in the Professional, Premium and Managed subscriptions of One Stop Order Processing

How to create a refund in One Stop Order Processing.

1.Select the order needing the refund



2.Right-click and click  Issue Refund 

3.This will then open the refund option box where you can choose if you want the whole order price to be refunded or just part of the order price.




4.In the item value box  you can input the amount that needs to be refunded




5.Click 'Create Refund'  



6. A blue tick as pictured below shows that the refund has been created

 
Using One Stop Order Processing with eBay, Amazon, Magento, Shopify, Etsy,�Onbuy, Flubit, X-Cart, eBid, SellerDeck, Oxatis, CubeCart, osCommerce, Interspire,CRE Loaded, ekmPowershop, Pinnacle Cart, Rakuten, RomanCart, Paypal, Asos, WooCommerce , PrestaShop, Groupon, Weebly, Mail Order, Telephone Sales, CDiscount,OpenCart, Channel Advisor, Royal Mail, MyHermes, UKMail, DPD, Yodel, UPS, Metapack, Parcel 2 go, Quickbooks, Sage, Xero, Parcelforce and Stripe

• Related Articles

• Can I edit refunds once they have been created in One Stop Order Processing?

  This guide explains how to edit a refund once it has been created with step by step instructions. This feature is available in the Professional, Premium and Managed subscriptions of One Stop Order Processing To find out how to create a refund click ...

• How do I Create more than one Site on One Stop Order Processing

  How do I Create more than one Site on One Stop Order Processing Click the change site button on the top left hand side of the screen, shown below Click New site  Create the name of your new site And set up just as you did before with the quick set up ...

• How to create a test UKMail label from within One Stop Order Processing

  This feature is available in the Professional, Premium and Managed subscriptions of One Stop Order Processing. How to create a test label in One Stop Order Processing- 1. Click the menu option Tools -> Options 2. Click the couriers tab -> Set up ...

• How to create test Yodel courier labels from within One Stop Order Processing

    This feature is available in the Professional, Premium and Enterprise subscriptions of One Stop Order Processing. You can use the Netdespatch integration in test mode, this will allow you to create test labels for Uk Mail royal mail and Yodel.  How ...

• How to create a manual order in One Stop Order Processing.

  It is quick and easy to create a manual order in One Stop Order Processing.   This is a great feature if you take orders on the telephone. Click the 'New order ' button or follow the menu option File -> New -> Order You can search via the 'Buyer ID' ...